We kindly request that you provide us with 24 hours notice should you need to cancel or change your appointment. We regret that cancellations after the required 24 hours notice period will incur a 50% charge of the service(s) and "No Show" appointments will incur a 100% charge. We appreciate that sometimes late cancellation is unavoidable and the management will use their discretion in certain instances. However we are sure you will appreciate that for every client who cancels late or fails to show it means another client is turned away, and the salon will suffer a financial loss.
A 25-50% deposit will be required for long appointment times.
This will be communicated at the time of your booking, when payment will be accepted.
No refunds will be offered for late cancellation, or failure to attend.
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