I don’t want to upset or offend any of my valued clients but
due to an increased amount of late cancellations and no shows that have occurred recently I’m left with no alternative but to enforce the following booking policy with effect on all clients from January 2019.
All bookings require a £15 booking fee, this fee shall be offset from the cost of your appointment. However, less than 48 hours notice of cancellation will deem this booking fee NON REFUNDABLE.
Additionally the full cost of the appointment will be charged for on No Show appointments and cancellations with less than an hours notice.
I’m sorry to have to do this however I am a business, without my clients I have no income.
The amount of income I have lost recently unfortunately means that this will be applicable to all appointments made from this point onwards and no new bookings will be confirmed without the above.
I thank you all for your continued support and custom and thank you in advance for your understanding
please call 01865 881217